Consulting Skills Certificate

Build your credibility as a knowledgeable, client-focused consultant.

Achieving success as a business partner in your organization requires strong consulting skills and relationship building. Through ATD’s practical 5-D Consulting model, learn effective internal consulting skills that will enable you to help your clients achieve their desired outcomes, establish goals, and manage expectations. Guide clients through an instructional design or organizational development project: help them overcome obstacles and resistance, and build your credibility to influence decision-making.

The two-day Consulting Skills Certificate will take place on May 04-05, 2018 from 8:30 a.m. to 4:30 p.m. each day.

Learning Objectives

By the end of this program, participants will be able to:

  • Understand the functions of a learning professional in the role of consultant.
  • Demonstrate exemplary internal consulting competencies, and the corresponding day-to-day behaviors required of an internal consultant.
  • Build relationships with clients, including techniques to effectively guide clients through the consulting process.
  • List questions to ask a client during a contracting meeting and/or data gathering meeting.
  • Outline client goals and set expectations for success.
  • Apply tools to analyze business needs and gather information.
  • Build credibility through communication to increase position as a knowledgeable, client-focused partner.
  • Model the most appropriate way to conduct a data-gathering interview and a feedback meeting.
  • Overcome resistance and difficult client behaviors.
  • Evaluate the solution/change, and identify areas for future improvement.

Audience

This program is for professionals who are new to an internal consulting role or want to prepare to assume this role in the future. Experienced learning and performance professionals, as well as external consultants who want to sharpen their consulting skills will also benefit.

Program Topics

Click here to view the Participant Guide Table of Contents

Facilitator Information

Ethan Sanders

Ethan S. Sanders- Mr. Ethan S. Sanders is a Senior Fellow in ICF’s Organizational Research, Learning, and Performance Division. In this role he serves as a thought-leader in the practice of Strategic Planning, Leadership Development, and Human Performance Improvement. He has provided consulting services to clients in the public, non-profit, military, and private sectors for over 20 years. Prior to joining ICF Mr. Sanders was president and CEO of Sundial Learning Systems and Director of Organizational Development for the US Navy’s Human Performance Center. Prior to these positions, Mr. Sanders was manager of instructional design for the Association for Talent Development (ATD, formerly ASTD). While at ATD, he led the research and writing of two major competency studies, and redesigned several of ATD’s courses. Before joining ATD, he has a senior instructional designer of management development courses in the banking industry and a training manager in the transportation industry. He is the co-author of Handbook for Workplace Learning, Models for Learning Technologies, Models for Workplace Learning and Performance, Performance Intervention Maps: 36 Strategies for Solving Your Organization’s Problems, HPI Essential, ASTD Distance Learning Yearbook, and the ATD course “Human Performance Improvement in the Workplace.” Mr. Sanders teaches several of ASTD’s courses offered through public and corporate seminars, and is an Associate Professor for the University of Maryland. He holds a master’s degree in applied behavior science from Johns Hopkins University.

 

Credits

  • Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program.
  • This program may be eligible for up to 14 CPLP recertification points for the face-to-face version and 12 CPLP recertification points for the online version.
  • This program may be eligible for up to 14 APTD recertification points for the face-to-face version and 12 APTD recertification points for the online version.
  • This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
  • This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrm.org/certification.

Registration Fees

ATD Member: US $1,220
Nonmember: US $1,580*

To purchase this program and an ATD 2018 conference registration, you will need to add both to your shopping cart during the registration checkout process.

 

 

 

 

 

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The registration fee includes all course materials and is separate from general conference registration fees.

For additional information on this program, please contact ATD Customer Care at customercare@td.org or 703.683.8100.