Just because you’re given a leadership title doesn’t mean it’s easy to tell someone they need to improve their performance or behavior. How can you learn to hold people accountable and resolve conflicts confidently and effectively? In this session, you’ll learn six skills to respectfully and effectively solve problems and build relationships.

Learning Objectives:

• Identify the top skills new leaders need to step into a managerial role.
• Understand how to build healthy relationships between leaders and their team members.
• Define which crucial conversations leaders need to hold—and how to successfully hold them.