ATD21 Frequently Asked Questions

ATD21 HQ
Can you provide additional details about the different ways we can participate?
Yes! There are three ways you can participate in ATD ’21:
  • In-Person at ATD’21@HQ: Join us in person for a face-to-face event. This physically distanced, limited capacity event will deliver access to 250+ live sessions, an active EXPO floor, and networking opportunities. When you join us, you will also get access to the ATD’21@Home virtual conference.
  • In-Person for Regional Events: Join smaller groups on a local or regional basis. Regional events will include programming from ATD’21@HQ as well as local programming and networking opportunities. Regional events are a great participation option for anyone hesitant about large-scale events or unable to travel who still wants to convene face to face. Participation in a regional event will include access to the ATD’21@Home virtual conference. More details about locations will be available in Spring 2021.
  • Virtual Conference (ATD’21@Home): Join a global audience for live-stream sessions from L.A., virtual-only content, exclusive speaker Q&A’s and more. ATD’21@Home is ideal for anyone with limited funding, inability to travel or who is hesitant about in-person events.
Is meeting in L.A. safe?
We understand you might have concerns and encourage you to do what’s best for you. Here’s what you can expect if you choose to join us in-person:
  • The L.A. Convention Center is a GBAC Star Facility and was the first convention center on the West Coast to earn this accreditation reflecting their high standards of outbreak prevention, response and recovery.
  • The L.A. Convention Center maintains a proprietary operations and environmental hygiene protocol called VENUESHIELD that provides the highest levels of cleaning and safety.
  • All spaces will be set based on physical distancing guidance from local, state and federal health agencies (currently a minimum of 6 feet physical distancing).
  • Session and total attendance will be capped based on the physically distanced floorplans and capacities.
  • Sessions will require advance sign-up to secure your seat and attendance will be verified at the door.
  • Session rooms will be cleaned during designated session breaks.
  • Staff will wear face coverings and maintain appropriate physical distance.
  • Hand sanitizer will be available throughout the facility.
  • Medical services will be available on-site.
  • Responsible food and beverage service.
Most of all, we want you to engage fully in the event! Even in unique times, learning never stops. Whether we’re connecting with each other online or in person, development is the heart of our work. When you’re ready to see us in person, we’re ready and equipped to welcome you. Otherwise, we encourage you to join us for ATD’21@Home.
When will the agenda or program be available?
We will announce our session line-up in February 2021. At that time, you’ll be able to see the 250+ sessions offered in person as well as what will be included in the ATD21@Home program.
Can you tell me more about session reservations?
To provide for the smoothest possible transitions and minimize crowding in hallways, we will be implementing session reservations for the ATD21 program. Using the conference platform, every attendee will need to pre-select their sessions and reserve a seat in the room for all concurrent and general sessions. Capacities will be based on the number of available seats given our physically distanced floor plans. We will be checking attendance at the door to ensure those who have a reservation are admitted.
Please note: Our agenda tool allows you to identify sessions of interest and star or add them to your personal agenda. Selecting them on the agenda does not reserve your seat. Session reservations are a separate process that will require log-in credentials and will begin about one month out from the conference.
Are there reduced rates for hotel rooms in L.A.?
ATD has negotiated reduced rates and special benefits for ATD 2021 attendees with many L.A. hotel properties. Rooms will range in price from as low as $179 per night to $319 or higher depending on room type. The majority of the room rates are $249-$269 per night plus local taxes and fees.
We expect to open the attendee housing reservation site in March 2021. Attendees who select the “VIP Add-On” will have priority access to housing reservations beginning in late 2020.
When will housing or hotel reservations open?
We expect to open the attendee housing reservation site in March 2021. Attendees who select the “VIP Add-On” will have priority access to housing reservations beginning in late 2020.
I was contacted by a company about booking a hotel room. Is this legitimate?
ATD uses MCI Housing for our hotel reservations. MCI Housing does not cold call, so if you receive a phone call, we guarantee it is not an authorized vendor acting on behalf of the conference. The link to book hotel rooms through MCI Housing will be posted on atdconference.td.org in March 2021.
Why are there VIP add-ons?
ATD ’21 will deliver a really great experience for you. However, we recognize there are some aspects of events that are less convenient than others. So, similar to your AMC Stubbs card or the FastPass line at Disney World, our VIP add-ons are designed to enhance your experience and provide some additional comfort and convenience for you.
  • ATD’21@HQ: with many new protocols, limited seating capacities, and more, we wanted to provide individuals with the option to lock-in some certainty – like guaranteeing your seat in the general session room, first selection on sessions, and priority lines at concessions and shuttles.
  • ATD’21@Home: this virtual conference add-on includes an ATD at Home box set filled with exciting giveaways, exclusive access to the Networking Night live broadcast, invitations to exclusive speaker Q&A sessions, and more.
Are meals included? What if I have dietary restrictions?
ATD will provide lunch daily (Monday-Wednesday). For 2021 we are working to provide a variety of meal options to match dietary needs. If you have specific restrictions or need special meal accommodations, please reach out to Customer Care to have them update your account record, so we can plan accordingly. A team member will be in touch closer into the program to detail options.
What’s the cancellation policy?
We understand you might be a little uncertain. If you register and need to cancel your registration, you can do so, less a $100 fee, through June 30, 2021. After June 30, 2021, registrations are non-refundable but may be transferred to a colleague.
ATD Regional
What is different about a regional event from the HQ experience?
Regional events are organized by groups such as ATD chapters, international partners, and others. While each event is approved by ATD and will include individual access to ATD21@Home, each regional event will have its own agenda and in-person components. The regional events will be different durations. You will miss out on the ATD21@HQ EXPO experience, full session program, and conference networking. However, you will still get access to ATD21@Home. Registration will be handled directly by the organizer and not through ATD.
What is included in the regional event experience?
Each regional organizer will design their own program of events. They will livestream programming from ATD21@HQ (such as our keynote speakers) and add their own live programming. Each regional event will also include networking opportunities to meet your local colleagues. Your regional event registration will include access to ATD21@Home so you can participate directly with the global audience.
When will regional event locations be announced?
We will have more details about regional events beginning in March 2021 and hope to have the full slate of events announced by June 2021. You can find the most current details on https://atdconference.td.org/regional.
How do I register for a regional event?
Registration will be handled directly by the organizers. Please check the information page for a list of event locations and dates along with registration details (expected in Spring 2021). The regional organizers will provide your information to ATD, and ATD will issue log-in information for the ATD21@Home program in mid-August 2021.
What if I decide to register for a regional event after I’ve already registered for ATD21@HQ or ATD21@Home?
We know there is limited information about the regional events at this time, so we encourage you to wait to register until after we have announced the ATD21 Regional locations so you may make a more informed decision. Since each regional host will handle their own event registration, ATD is unable to transfer your registration to those programs. If you choose to proceed with registering for ATD21@HQ or ATD21@Home and later opt into a regional program, you may cancel your ATD registration subject to the cancellation policy.
ATD21 @Home
What programming will be included in the ATD21@Home program?
ATD@Home will include livestream broadcast of the keynote sessions along with 45+ high-profile industry luminary sessions. You’re guaranteed 50+ hours of amazing content. Each session will also be captured and posted for on-demand viewing in case you are unable to watch it live.
What are the technical requirements?
We will be utilizing a third-party platform for the conference and will share specific details as soon as possible. We strive to ensure compatibility for as many people as possible across desktop and mobile devices. Many of the platforms utilize Zoom or similar technology for the face-to-face components such as networking or workshops.
Are there options for those with auditory disabilities?
Yes, ATD strives to be as inclusive as possible. Reach out to Customer Care (customercare@td.org) to let them know about your needs, and a member of the team will be in touch closer to the event to help with captioning.
Can I network during ATD21@Home?
Yes, one of the best parts about attending an ATD conference has always been the lasting relationships you build with the people with whom you meet and learn from. Once you’ve logged in, we recommend that you set-up your profile including adding your photo, bio, Twitter and LinkedIn handles, and tags. Customizing your profile will make it easier for people with similar roles and interests to connect with you.
We’ve put together a great mix of formal and informal networking opportunities for you:
  • You can search for other attendees under the People tab (i.e. Attendee Directory). You can scroll through the list or you can select the search option from the upper right corner to filter the list by name, company, or profile attributes such as role, jobs to be done, or areas that you’re looking for help or are in expert in!
  • Join the Discussion! We’ll set-up a few discussions to get you started! Join one of ours or create your own by visiting the Discussion page. You can add photos or share resources (via hyperlink) with other attendees.
  • Share your experiences and insights during sessions where you can talk with fellow attendees via Chat.
What’s included in the VIP add-on?
This virtual conference add-on includes an ATD@Home box set filled with exciting giveaways, exclusive access to the Networking Night live broadcast, invitations to exclusive speaker Q&A sessions, and more.
What’s in the ATD21@Home box in the VIP package?
The box will include a number of exciting giveaways to enhance your conference experience. Please note that we will only be able to ship to U.S. domestic attendees and a limited number of boxes will be available.