Learn to address missed expectations, performance gaps, and challenging behaviors effectively and respectfully by implementing a safe conversations communication framework. Convince people to take ownership, find solutions to problems, and make needed changes.

• Develop dialogue that overcomes resistance while holding people accountable.
• Learn how to safely address a behavior that hinders individual, team, or organizational success.
• Identify performance gaps or missed expectations (free from judgement, bias, and opinion).

Speaker: Lorie Reichel-Howe, Conversations In The Workplace

Track: Leadership and Management Development

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