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Designing and Delivering Cultural Competency Training to Improve Patient Outcomes

Cultural competency is a key component of diversity, equity, and inclusion (DEI) training. You will learn how to build an effective and essential cultural competency training plan through the tools, techniques, and processes modeled in this session, including how to identify key collaborators and resources in your network.

  • Identify tools and techniques to build an action plan for cultural competency training that addresses health equity needs.
  • Identify key collaborators and resources for designing and delivering cultural competency training that improves patient outcomes.

Speaker: Shwetha Bhaskar, AdvantageCare Physicians (ACPNY); Gregory Rider, EmblemHealth

Track: Healthcare

Presentation Type: Education Session