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Building the Bridge: Connect the Learner’s Journey to Organizational Goals

May 22, 2023
Instructional Design
Learning experience design (LXD) allows you to meet your learners where they naturally are while enabling your organization to meet its most important goals. Learn practical ways to employ an LXD mindset through learner personas and empathy, journey, experience, and action maps.
Dave Kerschbaum, Sr. Learning Experience Designer - SAP Concur
Alejandro Ruelas, Learning Experience Designer - SAP Concur

Application on the Job 1

Use personas to consider your learners holistically and inform key design decisions.

Application on the Job 2

Use empathy, journey, and experience maps to find moments in a learner’s progress where they need support.

Application on the Job 3

Align the needs of your learners to meaningful organizational goals with action maps.

Target Audience

Instructional Designer

Learning Approaches


Session Type

Education Session

Learning Path(s)

New to L&D, Talent Leaders
View all ATD23 Sessions