Dealing With Difficult Behaviors—In Person and Online
May 21, 2023
Training Delivery & Facilitation
When kept in the “backseat,” learners may ask, “Are we there yet?” instead of focusing on your content. With the right techniques, you can let your learners drive an exciting virtual or face-to-face training session. Discover the most common difficult behaviors trainers face as well as specific strategies to minimize, redirect, and cleverly overcome them.
Application on the Job 1
Identify eight difficult behaviors trainers encounter in face-to-face and online sessions.
Application on the Job 2
Investigate strategies to minimize disruptions and cleverly redirect discussions.
Application on the Job 3
Discover three key principles to handle situations professionally.
All TD Professionals
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