How a Chatbot Transformed Learner Engagement at the United Nations
May 16, 2022
All Talent Development Professionals
How can you increase user engagement on a self-serve learning platform? The United Nations System Staff College (UNSSC) decided to leverage AI and neuroscience to drive engagement through AI-enabled “conversations.” During this session, review this case study to find out how the UNSSC did it and what they learned along the way and discover how to apply their findings to your organization.
Application on the Job 1
Decide how a chatbot could work in your organization.
Application on the Job 2
Map the conversation for your bot.
Application on the Job 3
Identify three benefits of using chatbot technology to support learning.