Taking Your Learning Technology Team to the Next Level
May 16, 2022
Managing the Learning Function
After launching an LMS, many companies operate at an ad-hoc and highly reactive level. But what if you could change that without defaulting to hiring more people? The speaker will share the good, the bad, and the OMG of how an international grocer went from a decentralized LMS to a Center of Excellence learning tech team.
Application on the Job 1
Understand the difference between an ad-hoc reactionary support model and a system service support model for learning tech.
Application on the Job 2
Identify common roadblocks, friction points, and resistance to evolving a learning tech team.
Application on the Job 3
Build learning tech service level agreements and governance to support the evolution of a learning tech team.