Victoria Roos Olsson is a senior leadership consultant at FranklinCovey. She is the co-author of the bestselling book Everyone Deserves A Great Manager–the 6 Critical Practices for Leading a Team. She is an expert in leadership development and has trained, developed, and coached managers around the world for the past 20 years. She has also led L&D divisions for large corporations in Europe and the Middle East. She served on the development team for The 7 Habits of Highly Effective People®.