Human Performance Improvement Certificate
Course Info
Human performance improvement (HPI) is at the heart of talent development. As a results-based systematic process, HPI is used to identify, analyze, and address performance problems in the workplace and gives the TD professional a proven methodology to tackle performance gaps. This course provides you with an understanding of HPI and the powerful role it plays in the development of our workforces.
With this foundation in HPI, you can begin to take your TD work beyond learning and development projects to operate as a strategic partner with your organization to identify solutions that improve business outcomes (like reducing costs, saving time, and increasing customer satisfaction). Knowledge and skills gaps account for only a small portion of performance-related issues in the workplace. This program will help you to identify other potential performance enablers, such as motivation, managerial support, technology, resources, organizational structure, and process. Leaving these factors out of your solutions could mean you are minimizing your potential impact by creating programs that don’t truly address the root of the problem.
Using ATD’s practical HPI model, you will learn what it means to work with organizations to:
- Articulate business goals.
- Link business goals to human performance.
- Diagnose an organization’s current state of performance.
- Identify root causes of performance gaps.
- Implement appropriate solutions (that may not be training).
- Evaluate results.
- Increase impact through effective change management.
Throughout the course, you will use a real case study to apply HPI techniques and receive feedback from your facilitator and peers.
Why You Should Attend:
- Take the first step to becoming a performance consultant by building a foundation in HPI principles.
- Discover a step-by-step, systematic process to determine performance gaps, and create solutions to address those gaps.
- Learn to better analyze organizational needs so that you can propose solutions that go beyond training as a one-size-fits-all approach.
- Gain access to ATD-exclusive templates and tools that you can apply to your own work.
- Earn an ATD digital badge to share your course completion with your networks.
Dates and Times:
Session 1: May 16, 2025, 8:30 a.m.–4:30 p.m. Local Time
Session 2: May 17, 2025, 8:30 a.m.–4:30 p.m. Local Time
Preconference Learning Price:
ATD Member: $2,225
Non-Member: $2,525
Facilitator
Amy P. Kelly
Amy P. Kelly, SHRM-SCP, SPHR is a Human Resources & Talent Management Executive. She builds award-winning employment brands, corporate universities, leadership development programs, and organizational well-being strategies. She is a Certified High-Performance Consultant, Master Trainer, and Executive Coach who works with executives to develop exceptional talent and cultures that drive maximum individual and organizational ROI.
Amy is a graduate of the Leadership Coaching for Organizational Well-Being Program at George Mason University’s Center for the Advancement of Well-Being and brings all her work in Human Resources, Learning and Development, Business Development, and Coaching to develop industry-leading executives and their teams in alignment for organizational vision, mission, and goals. Amy also designs and leads Leadership Wellness, Emotional Intelligence, and Women's Leadership Programs for companies and universities.
Amy is a Global Facilitator for ATD in the areas of high-performance consulting, training, change management, and human performance improvement. She holds multiple certificates from ATD programs including:
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ATD Master Performance Consultant
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ATD Change Management
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ATD Creating Leadership Development Programs
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Human Performance Improvement
Amy is the Lead Consultant, speaker, and trainer for The Jon Gordon Companies and co-author of "The Energy Bus Field Guide" a roadmap to fueling your life, work, and team with positive energy.
You can find Amy believing in people and partnering to build great leaders and organizations in all aspects of life - whether it is at home with her husband and four children, in her community, or in businesses all over the world. It is her passion to believe in people and work alongside them to drive performance at the highest levels possible.