TERMS AND CONDITIONS

Thank you for participating in the ATD23 International Conference & Exhibition (the “Conference” or “ATD23”). The following Conference Terms and Conditions (“Terms and Conditions” or “Terms”) apply to you and your participation in the Conference. Your Conference registration may include in-person programming (including general admission keynotes, general education sessions, opening reception and exhibition), digital access to programming (including exclusive content), and/or any optional pre-conference programs, special events or special in-person or digital programs you choose to add onto your Conference registration. “Attendee” for purposes of these Terms will include all participants at the Conference, including exhibitors, sponsors, speakers, press, partners and individual attendees. By participating in this Conference, you agree to these Terms so please read them carefully. These Terms include and incorporate by reference our Privacy Policy. 

This Conference is organized by the American Society for Training and Development, Incorporated, d/b/a Association for Talent Development (“ATD”), which reserves the right, in its sole discretion, to limit or deny access to any entity or individual for a violation of any provision of these Terms.  

Accessibility

Payment Terms & Cancellation Policy

Communications and Contact Information

Digital Content Access

Health and Safety

Code of Conduct

Other Conference Policies

Assumption of Risk, Release, and Waiver of Liability

Consequences of Violating these Terms and Conditions

ATD events are accessible to all participants. If you have questions or require special accommodations or auxiliary aid related to a disability for you to participate in the Conference, please notify us at least three weeks in advance (by April 28, 2023) by message to customercare@td.org outlining your needs and request for accommodation. We will make every effort to work with you to accommodate your need.  

If you require additional accommodations on-site, please stop by the ATD Registration Desk on-site. We may be limited in our ability to accommodate your request based on available resources. For accessible shuttle bus services, please visit the ATD Shuttle Desk as noted in the on-site program and/or mobile app.  

Submission of a registration online, by phone or email, constitutes an official registration and intent to attend the Conference. Invoices are payable upon receipt, and full payment must be received to gain entry to the Conference. Please note that payments must be charged to Visa, MasterCard, American Express, or Discover, or paid by check or wire transfer. Cash is not accepted, except where required by law. 

You agree that, in the unlikely event that ATD cannot resolve a payment issue and you dispute the credit card charge, your electronic statement may be used as evidence that said charge is valid and just. If there are any issues with your credit card charge, please contact ATD Customer Care at customercare@td.org or +1.703.683.8100 or +1.800.628.2783 Monday-Friday 8:00 a.m. – 6:00 p.m. ET.  

Please remember that Conference fees do not include ATD membership fees. Any ATD membership fees paid as part of the Conference registration are subject to the ATD Membership policies. 

 

Registration Confirmation

Registration confirmations are auto-generated and sent to the email address provided during the registration check out process. If you did not receive your confirmation, please contact ATD Customer Care at customercare@td.org or +1.703.683.8100 or +1.800.628.2783 Monday-Friday 8:00 a.m. – 6:00 p.m. ET. 

 

Cancellation Policy 

If circumstances change and you can no longer attend this Conference, you may cancel your registration by providing written notice to ATD Customer Care at customercare@td.org or +1.703.683.8100 or +1.800.628.2783 Monday-Friday 8:00 a.m. – 6:00 p.m. ET. Our Attendee cancellation policy is outlined below. 

Registrations will be fully refunded or credited to your account if you notify ATD of your cancellation in writing on or before 11:59 p.m. ET on Friday, March 17, 2023.  

Registrations made from March 18, 2023 through April 7, 2023 will be subject to a cancellation fee.

• In-person (San Diego) registrations: Your refund or credit will be subject to a $250 cancellation fee.
• Virtual Registrations: Your refund or credit will be subject to a $75 cancellation fee.

Conference refunds approved by ATD will be issued back to the original payment form. Credit card payments will be refunded within 3 to 5 business days. ACH or wire transfers may take up to 10 to 14 business days.

There will be no refunds given for any cancellations received after April 7, 2023. This can include, but is not limited to, failure to attend the conference because of illness, alteration or rescheduling of the Conference by ATD, or due to events beyond the parties’ reasonable control, such as travel problems, natural disaster or weather emergency, civil unrest, epidemic, public health emergency (declared or undeclared), or an act of terrorism. For cancellations received after the cutoff date with a balance due, the registration amount remains due in full. 

Please visit td.org/terms-and-privacy#cancellation, see “ATD 2023 International Conference and Exposition” for full information on the dates and details regarding allowable refunds and credits.

Failure to attend the conference does not qualify an individual to a refund. 

Exhibitor cancellations and sponsorship fees are subject to different terms, as outlined in the Exhibitor Contract. 

PLEASE REMEMBER THAT CANCELLING YOUR CONFERENCE REGISTRATION DOES NOT AUTOMATICALLY CANCEL YOUR HOTEL AND TRAVEL ARRANGEMENTS. ATTENDEES ARE RESPONSIBLE FOR CANCELLING THEIR OWN HOTEL AND TRAVEL RESERVATIONS. PLEASE REFER TO THE HOTEL CANCELLATION AND REFUND POLICY HERE. 

Exceptions to Cancellation Policy: ATD recognizes that serious issues may arise that could prevent an attendee from cancelling within the established cancellation periods, including a medical situation or weather emergency. If you or an immediate family member (spouse, child, parent, or grandchild) contract a serious illness, sustain a disabling injury, or are in a location experiencing a weather emergency that prevents travel to an ATD event, please submit a request for an exception with appropriate documentation to customercare@td.org  no later than 5:00 pm ET on Friday, May 19, 2023. 

ATD will review special requests for refunds within fifteen business days after the conclusion of the event. ATD retains the right to request additional supporting documentation and will also determine if a refund will be given. Please note that ATD’s decision will be final. ATD will not issue refunds due to changes in corporate travel policies, travel carrier cancellations, or other unforeseen incidents or situations. Attendees are encouraged to consider purchasing personal travel insurance. 

Visa Denials: If you applied for your visa for travel to the United States before March 17, 2023, and you are unable to attend because your visa was denied or you have not received a response, we will refund your registration fees. Refund requests for visa denial must be received within one week of the close of the Conference with accompanying documents showing a visa denial. 

 

Substitution Policy 

Substitution of registrations may be made at any time up to the Conference start date and, in certain cases, on-site. If the substitution takes place on-site, the substitute must bring a letter on company letterhead authorizing the substitution. 

Due to the nature of the ATD Conference digital (virtual) program, substitution is not permitted for the digital program of the Conference once the platform is live and credentials have been issued. For ATD23, we anticipate opening the platform approximately two weeks in advance (around May 8, 2023).   

To request a substitution, contact Customer Care at customercare@td.org or +1.703.683.8100 or +1.800.628.2783 Monday-Friday 8:00 a.m. – 6:00 p.m. ET.

 

Conference Cancellation or Modification 

ATD reserves the right to cancel, alter, modify or reschedule the Conference for any reason, including because ATD determines at its sole discretion that the Conference cannot be held as planned.  Should ATD alter, modify, or reschedule some or all the in-person portion of the Conference for any reason and still host the in-person Conference, your Conference fees will not be refunded.  

As part of your Conference registration, most Attendees are automatically registered for and will be provided with access to the ATD Conference’s digital program, which may include access to various keynote events, education sessions, exhibitor and sponsor information, and digital networking opportunities. 

In the unlikely event that ATD must cancel the in-person portion of the Conference for any reason, ATD will continue to provide access to the ATD Conference’s digital program; at ATD’s discretion, subject to additional terms and conditions, a portion of your in-person Conference fees (including any optional events) may be refunded, applied to a future event, or converted to a credit.  

ATD also reserves the right to close registration when tickets are sold out. 

For these reasons, registrants are advised against making non-refundable travel arrangements. Should you purchase non-refundable airline tickets or make non-refundable hotel reservations, you do so at your own risk.  

For the purposes of these Terms, the term “Contact Information” means Attendees’ names, company names, job titles, address, email address, and phone. Except as described herein, ATD does not share your Contact Information with exhibitors and/or sponsors prior to, during or after the Conference if you have opted out of communications from third parties. The sections below outline when and how ATD may share the information described; if you want to adjust your consent and or opt-out preferences, you may do so at any time (subject to the limitations around digital content access described below) through your MyATD profile. Additionally, if you receive an unauthorized email from an exhibitor, sponsor, or Attendee, please contact the exhibitor, sponsor or Attendee directly to remove your name from its distribution list. You may also notify ATD at privacy@td.org.  

 

Attendee Roster 

Unless you have specifically opted out, by completing the registration process and acknowledging these Terms and Conditions, you are providing your consent for ATD to share your limited registration information (meaning name, company name, job title, city, state and/or country) on the ATD attendee roster in the conference platforms. 

You agree not to copy or permit to be copied, in any form or format, without the express written permission of ATD, any of the contents of the Conference attendee roster. You also agree not to use the roster contents for any commercial, marketing, promotional or political purposes. 

 

Communications from ATD 

By completing the registration process, you acknowledge that you will receive emails and other communications from ATD related to the Conference to facilitate your participation. Specifically, you are providing your consent to allow ATD to use your Contact Information to facilitate access to Conference programming, exhibitor sessions and sponsored activities, ATD digital platforms, and related events, including Conference content, optional pre- and post-conference activities, special events, or special digital programming.  

  

Badge & Admission Policies 

A Conference badge allows an Attendee entry to the Conference, and to certain areas and sessions, based on your Attendee registration type or package purchased. It does not guarantee admission to every session, lounge, or meeting area. Admission is also subject to venue capacity and other requirements.  

For security and privacy reasons, badge swapping or sharing of access credentials is not permitted. Anyone found wearing a badge that does not match that person’s identification or using another person’s access credentials for the in-person conference will be asked to leave the Conference premises without a refund, and that person’s registration will be canceled. Additionally, anyone sharing their access information or login credentials in connection with any component of the ATD digital content will be restricted from future access to the event, that person’s registration will be cancelled, and the individual may be restricted from access to future ATD events. 

As part of our registration process, you may have an opportunity to upload a photograph that will be printed on your badge for identification purposes. Adding a photograph to your badge is optional. If you decline to add a photograph to your badge, a government-issued photo ID will be required to pick up your badge on-site. By choosing to upload a photograph for your badge, you consent to ATD’s use of your photograph for the sole purpose of Conference badge creation and confirming your identification in connection with your ATD23 Conference attendance. 

 

Badge Scanning 

Your name badge is printed with a barcode that contains the contact and demographic information you provided when you registered for the Conference. ATD may use badge scanning for in-person attendance. ATD does so to share your registration Contact Information as described below, as well as to determine session attendance, deliver session surveys, manage session capacity, and enforce session restrictions.  Exhibitors and sponsors (“Company”) may request permission to scan your badge to add your information to their contact database. By agreeing to have your badge scanned by the Company, you are consenting to allow it to communicate with you directly. All such communication is governed by the privacy policies of the Company performing the scan. Once your badge is scanned, it is your responsibility to manage your communication preferences directly with that Company. 

Please be aware that exhibitor and sponsor scanning of attendee badges is optional, and you may refuse to have your badge scanned at booths as well as at the entrance to exhibitor sessions and functions without penalty by verbally declining to allow the Company to scan your badge; you acknowledge that if you do not permit sharing of your Contact Information in this context, you may not be able to attend certain sessions or functions. 

By completing the registration process and acknowledging these Terms and Conditions, you acknowledge and agree that ATD will be offering certain digital content via one or more digital platforms. Depending on the platform(s) ATD deploys, access to the digital content may be through a website or through an app that you need to download on your mobile device(s). ATD will provide login credentials to you (usually by email to the email address on file) prior to the first Conference session.  

Additionally, our virtual event platform will support features equivalent to scanning your badge at an in-person event. Like badge-scanning, ATD will interpret certain actions you take in the event as a positive opt-in to sharing your Contact Information, including a specific sponsor or exhibitor receiving information about you. You can opt out of us sharing your information by not taking the actions in question. The information shared with the sponsor or exhibitor will include Contact Information and may include details about what you viewed, asked, or accessed. Relevant actions include: 1) visiting a sponsor or exhibitor page; 2) attending a sponsored session; 3) accessing sponsored content or exhibitor content and/or 4) communicating directly with an exhibitor or sponsor within the platform.   

Our virtual event platform(s) will also support networking between attendees. For the Conference to function effectively, your participation may be visible on the platform(s) and other attendees may be able to contact you via the platform(s). If you choose to interact with another attendee, you agree to permit ATD and the platform to share your event networking profile with that attendee. You can opt out of this sharing by not interacting with other attendees, and you can also control what information is available in your event networking profile, including any contact details. 

In light of ongoing concerns regarding communicable diseases and health risks, ATD will implement health and safety protocols appropriate to the public health circumstances existing at the time of the Conference. ATD will exercise reasonable efforts to utilize protocols that will comply with applicable public health requirements and be consistent with then-prevailing public health standards as issued by relevant public health entities.  

Compliance with the protocols adopted by ATD will be mandatory for in-person attendance and participation at the Conference. Additional information regarding the specific health and safety protocols, and any necessary consents by you, will be communicated to Attendees prior to the first day of the Conference. You may opt to participate in the Conference digitally if you decide not to abide by the Conference protocols. ATD will not refund any difference in cost between the Conference in-person and digital registrations. 

You agree not to attend the in-person Conference if within fourteen (14) days preceding the Conference, you have: 

• tested positive or presumptively positive for COVID or other communicable disease or been identified as a potential carrier of COVID or other communicable disease; or 
• experienced any symptoms commonly associated with COVID or other communicable disease; or 

• been in direct contact with or the immediate vicinity of (collectively, the “Encounter”) any person who is either confirmed or suspected of being infected with COVID or other communicable disease within the last fourteen (14) days preceding the Encounter. 

Further, you understand and agree that ATD may share any COVID-related information about you that ATD receives as part of its health and safety protocols with public health authorities or other regulatory agencies, as required under applicable laws. 

 

Reporting Dangerous Situations or Emergencies 

If there is a situation that looks concerning or could be dangerous, notify Conference organizers on-site in a prompt manner. In the event of an emergency situation, please contact building security and/or local authorities immediately. Please refer to the on-site program or mobile app for additional details. 

ATD is committed to providing a professional, friendly, inclusive, and welcoming learning environment for all participants at its Conferences and Education courses, meetings, and events, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin, or other protected classes. 

We expect all ATD Conferences and Education course, meeting, and event participants and speakers (virtual or in person) help ensure a positive learning experience for everyone. Unacceptable behavior will not be tolerated during any portion of an ATD Education course, meeting, or event. 

All participants in ATD Education courses, ATD Meetings, or ATD Events must abide by the following policy. 

Expected behavior: 

• Be considerate of those with whom you may interact. 
• Be collaborative with others. 
• Be respectful of others’ viewpoints that may be different from your own. 
• Be mindful of your words and actions. 
• Adhere to all protocols required by ATD and venue. 

 

Unacceptable behavior includes, but is not limited to: 

• Offensive or unwanted behavior or language including, but not limited to, discriminatory behavior or language based on race, religion, color, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other similar categories. 
• Visual harassment, such as displaying sexual or offensive images OR inappropriate language at the course, meeting, or event, including in presentations, slide decks, as backgrounds, or on clothing visible to attendees. 
• Intimidation or bullying, either online and/or in-person. 
• Possession of a weapon or something that could be construed as a weapon during the course, meeting, event, or on video. 
• Photographing, or video- or audio-recording of slides, oral, or poster presentations without presenter/author’s permission. 
• Possession or mention of illegal substances during the course, meeting, event, or on video. 
• Sharing your event registration with another person(s). 
• Inappropriate disruption of courses, meetings, or events. 
• Any other illegal activity not already covered above. 
• Intimidating, harassing, abusive, discriminatory, derogatory, or demeaning speech or actions. 
• Inappropriate use of nudity and/or sexual images. 
• Real or implied threat of professional or financial damage or harm. 
• Violating the rules and regulations of the online platform on which the course, meeting, or event is held. 

Report harassment or disruptive behaviors to ATD at virtualconference@td.org. 

Consequences of misconduct or not following ATD’s expectations of behavior may include immediate removal from the ATD Education course, meeting, or event (virtual or in person) without warning and/or restrictions from attending future ATD Education courses or ATD meetings and events. 

No solicitation is permitted except by exhibitors within the confinement of their booths. ATD reserves the right to escort any individual from the Conference who is reported to be soliciting outside of a booth and/or who is not an ATD exhibitor.  

The Conference is a private event, and weapons are strictly prohibited. Attendees are forbidden from carrying weapons of any kind, including concealed or displayed firearms or knives, onto the premises of the Conference. ATD reserves the right, in its sole discretion, without refund, to deactivate and/or revoke the credentials of Attendees who violate this policy. You agree to comply with this policy, regardless of any signage located on the premises of the Conference. 

Smoking or vaping is not permitted on the premises of the Conference, except in designated outdoor areas. 

Live animals are prohibited at the Conference other than animal(s) that serve a guide or service function as defined by the Americans with Disabilities Act (ADA). 

The official language of Conference programming is English. Simultaneous translation is not guaranteed. 

As a courtesy to conference participants, ATD requests that all electronic devices be silenced during sessions and other programming. If it’s necessary to use your device for something other than session participation, please step outside the meeting room to avoid disturbing other participants. 

 

Location-Based Alerts 

ATD uses Beacon technology in conjunction with the Conference Mobile Application at some of our Conferences to administer and improve your Conference experience and solicit feedback and/or interest in products and services, including the delivery of app features and notifications based on Attendee location. You will be prompted to Opt-in to use this feature within the Conference mobile application at any Conference where Beacon technology is in use. 

You may disable this feature at any time by selecting your name in the app menu and then selecting Settings. 

 

Session Availability 

ATD works diligently to verify participation of all speakers on the agenda; however, there are times when speakers have unexpected circumstances that impact their ability to present at an ATD Conference or event. In such circumstances, ATD makes its best effort to substitute speakers and/or replace sessions. Session admission is also subject to venue capacity. Building an agenda in any Conference system does not guarantee access to any session(s). We recommend you identify one or more alternate programs in each time block in the event your first choice is unavailable.   

 

Guest Speakers 

To provide our Attendees with a global platform for the exchange of ideas and insights, ATD invites key subject matter experts and other speakers to share their perspectives concerning the challenges and opportunities facing organizations today. Guest speakers are not employees of ATD and ATD neither pre-reviews nor comments on the content of our guest speakers’ sessions. Guest speaker views and opinions are entirely their own and in no way reflect the views and opinions of ATD. 

 

Internet Access 

ATD provides wireless internet as a free open wireless internet service provided to Attendees for use at some of our Conferences. This service is typically managed by a third-party vendor, and you will be subject to their terms of use. By using the wireless service, you understand that you will be subject to the provider's terms and conditions, and that you are solely responsible for ensuring the privacy and integrity of any transmissions you make or receive, as well as the safety and security of any systems you attach to the Conference Attendee Wireless Network. 

 

Use of Multimedia 

By attending the Conference, you acknowledge and agree that ATD, or others acting on its behalf or through sponsorship or exhibitor contracts, may take photographs and video (by any means) and/or make sound recordings during the Conference (including through the digital event platform and via social media) and that you may appear in such photographs and videos and be heard in such sound recordings, and that ATD may edit and use the footage it captures at the in-person and digital Conference for marketing and promotional activities (including through social media) now and in the future, and for any other lawful purpose in the ordinary course of its business. 

During ATD events, photography and videography by individuals for personal use at social events, in the EXPO, in session rooms, and in public spaces is permitted with the understanding that it may not be disruptive to other attendees, speakers, exhibitors, sponsors, or the overall event. Exception: Photos, videos, or live streaming are not permitted during General Sessions. 

You are prohibited from photographing, video recording, and sound recording of any part of any in-person or digital Conference sessions or content (including through recording on social media feeds) unless you have obtained written permission in advance from ATD.  

We ask that at all times, you respect the intellectual property, copyrights, or trademarks of exhibitors, speakers, sponsors, and ATD. For digital programming, ATD prohibits the use of screen shots and/ or any other technology that can be used to capture proprietary content and images from the Conference. ATD reserves the right to stop any activity taking place that violates of these guidelines.   

Due to the prevalence of mobile devices today, ATD disclaims all liability for the capture of your image, voice, or likeness by Attendees (who are not under sponsorship contracts with ATD) in any multimedia format at the Conference. 

Please review this ASSUMPTION OF RISK, RELEASE, AND WAIVER OF LIABILITY, which describes the terms and conditions for in-person attendance at the event.  

You understand that the U.S. Centers for Disease Control and Prevention (CDC) has classified COVID-19 as a highly contagious disease that can be transmitted asymptomatically and can lead to severe illness and death. You recognize that an inherent risk of exposure to COVID-19 and other infectious illnesses exists in any public place where people are present. You also understand that ATD cannot eliminate the risk of contracting any communicable disease in connection with in-person participation in the Conference.   

 In consideration of the opportunity to participate in the Conference provided by American Society for Training and Development, Incorporated, d/b/a Association for Talent Development (“Association for Talent Development”), and its officers, directors, employees, members, volunteers, representatives, and agents (together, “ATD”), you hereby FOREVER RELEASE, WAIVE, AND HOLD HARMLESS ATD from any and all liability,  injury, damage, loss, or expense that may arise, directly or indirectly, now or in the future, regardless of whether caused by fault on the part of ATD, in connection with your participation in ATD23 or any Conference-related activities. 

By participating in ATD23, YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS RELATED TO EXPOSURE TO COVID-19 OR OTHER COMMUNICABLE DISEASES. YOU PROMISE NOT TO SUE ATD for any of the claims that you have released, waived, and discharged. You hereby assume all risk of personal injury, damage and expense related to your participation in, and travel to and from, the Conference.   

You understand this release and waiver is intended to be as broad and inclusive as is permitted by law, and that if any portion of this release and waiver is held invalid, the remainder will continue in full legal force and effect. This release and waiver shall extend to and be binding upon me and my estate, heirs, executors, administrators and personal representatives.  

You understand that your participation in ATD23 is completely voluntary on your part and permitted at ATD’s discretion, and you agree to abide by all policies and procedures as established by ATD. If your conduct does not meet reasonable standards of behavior, including without limitation following the instructions provided by ATD and its Code of Conduct, my participation in ATD23 may be revoked.   

You further agree that the maximum liability of ATD to you in connection with your participation in the Conference shall be the fees paid by you to ATD for the Conference. 

By registering and attending the Conference, you signify that you have read the ASSUMPTION OF RISK, RELEASE AND WAIVER OF LIABILITY, understand it and its terms and conditions, and agree to be bound legally by it and its terms and conditions.  

 

Governing Law, Venue, Class Action Waiver, and Jury Waiver 

You agree that any disputes related to your participation in and/or fees paid for the Conference shall be governed exclusively by the substantive laws of the State of Florida without giving effect to any choice-of-law rules that might result in the application of a different state’s substantive law. You further agree that the mandatory, exclusive venue for any action related to your participation in and/or fees paid for the Conference shall be the federal court of the Eastern District of Virginia or the state court in the City of Alexandria, Virginia. You further agree that any action brought in these courts related in any way to the Conference, including without limitation your participation in the Conference and/or fees paid for the Conference, will be an individual claim, that you shall not bring claims against ATD in a representative capacity on behalf of any other individual, that you shall opt out of any class proceeding, and that you shall not assert class or collection action procedures. You further agree that both you and ATD waive any right to a trial by jury for any legal action related to the Conference, including without limitation your participation in and/or fees paid for the Conference. 

ATD reserves the right to, at its sole discretion, revoke the credentials of Attendees whose conduct is to be in violation of these Terms and Conditions or is otherwise deemed inappropriate, disorderly or offensive, and to do so without warning or a refund. This may also result in prohibition from registering or attending future conferences. 

BY REGISTERING FOR THE ATD23 INTERNATIONAL CONFERENCE & EXHIBITION, YOU AGREE TO THE TERMS AND CONDITIONS LISTED ABOVE. FAILURE TO COMPLY WITH ANY OF THE ABOVE MAY RESULT IN REGISTRATION CANCELLATION WITHOUT REFUND. ATD RESERVES THE RIGHT TO EXPEL ANYONE FROM THE CONFERENCE WHO DOES NOT COMPLY WITH ANY OF THE ABOVE TERMS.